We accept returns on items that were purchased within 30 days. Items must be in brand new condition meaning never opened or washed. Items need to be in original packaging in order to receive a full refund.

If you would like to make a return, please note that there will be a $12.00 flat fee for all returns to cover for the cost of the return label.

All items bought off clearance or are more than 50% off are FINAL SALE.

Upon inspection, if the item was opened and not in resell-able condition, you will be subjected to a 15% restocking fee.

Exchanges: We do not accept exchanges. If you would like to exchange, you will need to do a return and re-purchase.

E-mail our return department at custserv@pure-fiber.com. For your convenience, we can send you a prepaid label to ship the item back to us.