Returns

We hope you love what you ordered. In the event that you don’t— maybe the fit is not entirely right or the color not what you expected— we’re happy to offer you a replacement color, size, or issue a full refund on unopened products within 15 days of the date your order was delivered.

All Sales and Clearance Items 50% off or more are final sales and cannot be returned.

Simply e-mail our return department at custserv@pure-fiber for a return number. For your convenience, you can return it by your own mean or we can email you a prepaid return label. A flat $12 will be deducted from your credit for the return label. Shipping and handling charges are not refundable on return.

For exchanges, your replacement item will be shipped within 1-2 business days after we have received your return

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