We hope you love what you ordered. In the event that you don’t— maybe the fit is not entirely right or the color not what you expected— we’re happy to offer you a replacement color, size, or issue a refund on the product within 15 days of the date your order was shipped. Simply e-mail our return department at firstname.lastname@example.org. For your convenience, we can send you a prepaid label to ship the item back to us. A flat $12 will be deducted from your credit for the return package. Postage and handling charges are not refundable on return.