Shipping policy

Here at Pure Fiber, we take pride in making sure your order gets out quickly and carefully check every item before shipping to make sure every item arrives safely. All orders are normally ship via UPS Ground, FedEx or USPS.

Free shipping on all orders over $120.

Depending on the total weight of your order, the shipping cost is within $9 - $19.

Most items ship within 1 - 2 business days of ordering; however, some orders may take up to 2 - 3 business days to process.

Your order will be delivered within 4 - 10 business days.

Totally! After your order is shipped, we will send you a confirmation email includes a tracking number.

We ship within the US, except the below states:
Alaska

American Samoa

Federated States of Micronesia

Guam

Hawaii

Marshall Islands

Northern Mariana Islands

Palau

Puerto Rico

Virgin Islands

Armed Forces Americas

Armed Forces Europe

Armed Forces Pacific

Returns and exchanges

We hope you love what you ordered! In the event that you don’t— maybe the fit is not entirely right or the color not what you expected, please feel free to head to our Return Portal for a simple return.

All items are returnable except sales and clearance items with 50% off or more. Those are final sales and cannot be returned.

Please note, a flat return shipping fee of $9 will be deducted from your original payment.

An additional 15% of restocking fee will be applied on all opened, washed and worn items.

Just head over to our Return Portal to initiate a return.

Use this text to answer questions in as much detail as possible for your customers.

A refund will be made back onto your original payment method upon receiving your item back at our warehouse. Please allow 5-10 business days for the refund to appear back onto your card or bank account.